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Section:  Retail, Wholesale   Vacancy 1540

Post:Customer Service Reps needed for Major Cable Company Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:


A major Cable company has contacted the Upper Manhattan Workforce1 Career Center to help them recruit qualified Customer Service Representatives for their busy customer service billing center in Queens.
Customer Service Representatives provide quality service to customers via phone-in support of the cable, high speed and digital phone products and services in a call center environment.




Duties Include:



* Handle routine service calls and answer billing questions.

* Initiate upgrade and downgrade service for existing customers.

* Process customer payments and solve customer problems.

* Identify opportunities to engage customers into new products and services.





Education



* High school diploma or (GED) necessary.

* College degree (Associates or Bachelors) preferred.





Experience



* One year customer contact or call center customer service required.

* Ability to multi-task and prioritize in a fast paced environment.

* Sales/Customer focus oriented and results driven individual strongly preferred.

* Strong computer skills and database navigation.

* Excellent communication, analytical and decision making skills.





Career Advancement



Employer offers a career progression program that will allow you to continue increasing your salary in a pay-for-performance environment.





In addition to English language speaking candidates, bi-lingual Spanish, Chinese, Cantonese/Mandarin, Korean and Russian speaking candidates are also encouraged to apply.





If you are interested, please attend a Pre-Screening Interview:



Dates:
Thursday, January 7, 2010



Check-in Time:
3:30pm ( No admittance after 3:30pm )



Location:
Upper Manhattan Workforce1 Career Center

215 West 125th Street, 6th Floor




** **You MUST inform the front desk that you are here for the PRE-SCREENING EVENT ****



Please come professionally dressed with 2 copies of your resume (a hard copy and an electronic version) and be prepared to spend most of the day.










Location: NYC - 5 boroughs

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer: Светлана
Email: kimk@hr-consulting-group.com
Phone:
Publication date: 2010-01-10 11:31:13

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